This is the fourth part of a six-part series from a presentation I recently did for the Tampa HubSpot User Group. In this part we’ll discuss the importance of customer experience.
In this segment we touch on:
- How there is nowhere to hide bad experiences anymore
- Experience isn’t just marketing or sales – customer experience is everyone in the businesses job
- To do inbound you must be inbound because customers will know if you haven’t adopted inbound across your whole organization
Watch the fourth part of this six-part series below.
Topics: Inbound Organization
