Rebecca Miller

Recent Posts

Do you know how your prospects find you? Do you know how your prospects and customers engage with you? What was the last...

How do you manage your contacts? Do you manage them? Do you know who your customers are and how do you market to them?...

Do you know who your customers are? How do you reach them? How do you market to them after the sale?

The truth is that your customers are impatient. They have access to multiple solutions to their problems in the palm of...

You need to change up more than your tactics if your goal is to create sustainable industrial growth.

Customer success is often an underutilized opportunity for both customer retention and sales acquisitions. With so many...

You might research your next smart phone or car online, but if you were in the market for fabricated parts or the metal...

 In 2018 if your business strategy boils down to, “We’re about making money,” it’s time to take a step back and assess...

How happy are your customers? Does your customer service solve your customer's problems or drive them away? Are you...

It is not uncommon in industrial manufacturing companies for sales, marketing, and service to work as wholly independent...